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by Matt Bigelow, Brad Flora and Jing Zhou
On Friday Nov. 17, 2006, Sony's latest video game system, the PlayStation 3, went on sale at 8 a.m. nationwide. With PS3 presale units already fetching double price on eBay, hardcore gamers and would-be profiteers pitched tents in front of their local stores days in advance.
Despite 39 degree temperatures Thursday night, tensions ran high outside stores in Chicago as rumors of shootings, robberies and secret PlayStation shipments flew from store to store via cell phone.
Some of these rumors were at least based in truth. Someone was, in fact, shot while waiting in line. But this happened in Connecticut, not Schaumburg.
While every camp had its rumors and difficulties, there was something honorable about the community outside of one Chicago store that night: the Elston Avenue Best Buy, where a railroad engineer called the shots, an investment banker delivered the food and touch football brought everyone together in the cold..
The Bossman
Angel Colon (above, foreground) is a 24-year-old Union Pacific Railroad locomotive conductor and engineer. He was first in line at the Elston store Tuesday afternoon, along with his brother, Omar, and his brother-in-law, Juan. Together they planned to snag one system to play and two to sell on eBay. Being first there meant he kept the official list of every camper's place in line.
A veteran of previous successful campaigns for the Xbox 360, PSP, and original Xbox, Colon managed his camp with a firm but patient hand. His fellow gamers called him "the bossman" and deferred every group decision to him.
- No one left left the line without Angel's permission. He organized a checkout system for people who needed 60-minute breaks.
- No one joined the line without Angel's permission. He personally confronted everyone who mysteriously "turned up" in line.
- No one spoke for the group without Angel's permission. He was interviewed by several news organizations throughout the week.
- And no one used the bathroom without Angel's permission. When the store's landlord complained about gamers using the area behind the store for their toilet earlier in the week, the Best Buy Loss Prevention Manager spoke with Colon about the problem and he made sure his people took care of their personal business elsewhere or be bumped off the list. "We had a huddle and I told them that it might have been a bum or something but this is what we're blamed for and if we want to keep this going we're going to have to do something about it."
"For every problem that arose, we had a quick solution," Colon said. "Once we had a little bit of unity and a little bit of rules everybody realized this was the best way to do things."
Under Colon's watchful eye, the gamers at the Elston Avenue store stayed in good spirits all week long and seemed to genuinely enjoy one another's company, even on the last night, 50 hours into their campout.
(Click thumbnails to see a full-size images)

Gamers started pitching tents outside the Elston Avenue Best Buy the Tuesday evening of PS3 release week. Most were at least somewhat "pimped out." Some had TV's. Some had generators and space heaters. One tent had a projector and its occupants, visitors from Cincinnati who though "this would be fun," spent most of Thursday night hunkered down inside watching DVD's "courtesy of bittorrent."
The Technophobes
Rudy and Jason are showing off one of Colon's organizational tools: "number tags." If you didn't have a tag with your number in line on it from Colon, you weren't getting a PlayStation.
Like many, these two were hoping to make some quick cash by selling their PlayStations on eBay. They had no desire to play the system.
“I’m against technology," Rudy said. "It kills the innocence of people. They don’t talk to each other as much as before. They are either online or on the phone. There’s no physical interaction.”
Jason had a similarly pessimistic view: “Technology was meant to connect us all, but it failed.” Though they said they had the money to afford one, neither Rudy nor Jason has a cell phone.
“I don’t want to be distracted,” Jason said. “If you have dinner friends, and they are always busy with text messages, it’s not about hanging out any more.”
The Mother Hen


Around midnight, Carmilla and David, who manage a Japanese animation Web site called "Anime Food" dropped by to "spread a little love" around from the anime community. They set up in the parking garage across the street for a late-night showing of Final Fantasy VII: Advent Children.
“We’re just here to entertain people,” Carmilla said. "Anybody who’s a hardcore geek, it’s hard for them to meet people. It's about the human connection.”
The I-Banker
Peter Cahill is the president of a Chicago mergers and acquisitions firm. A husband and recent father, the 33-year-old River North resident is also an avid gamer.
"I crunch numbers all day long," he said. "I’m the president of a 50-person company, it’s exhausting. It’s nice to be able to kind of unwind after a workout and talk to schmucks online and have no idea who you are and not try to impress you.”
Though he was one of the first into the store the next morning, Cahill actually only spent about seven hours at the Best Buy that week.
Tuesday, while Colon and his family were still setting up at the front of the line, Cahill approached him: would Angel find someone else to stand in line for Peter all week in exchange for $200, a PlayStation game and three delivered meals a day?
Colon called up his wife. She left their 19-month-old daughter with her parents and came down to grab spot #23 in line.
That week Cahill brought 10 meals to Colon and his family and came with his last batch of goodies (the coffee pictured here) just after 1 a.m. Friday morning. He stayed on until the doors opened at 8 a.m.
Staying Warm
To keep from freezing, Colon's Elston Avenue crew kept a continuous touch football game going in the street. Though botched throws set off the alarm of a Best Buy van parked nearby about 4 times that night, they didn't take the game elsewhere for fear that things would get out of hand if too many people were away at once.
North Avenue: How the other half lives

Down the road about a mile from the Elston store, another group of gamers had a somewhat different experience. Here campers spent the week hunched over in lawn chairs. The Best Buy managers said tents would block foot traffic into the store.
The Accountant
Colon's counterpart at this location was Bob Chang, an accountant who showed up Wednesday night and called in sick to work Thursday and Friday. He planned to sell his PlayStation to raise money for an engagement ring. Using a T-Mobile Sidekick he kept his Xanga blog current with updates from the front line.
While waiting, Chang managed to snag tickets to a show on Jay-Z's upcoming "Hangar Tour" from a radio station. He sold them on Craig's List for $300. According to Chang, "sleeping" was the primary activity at the North Avenue store, followed by "drinking."
Misery
Chang had a choice view of his troops from his sleeping bag by the front door.

Things continued to look bleak further down the line at the North Avenue store.
With so little sidewalk space outside the North Avenue store, these two had to sleep in this appetizing spot all week.
But still...
...everyone there seemed to be enjoying themselves. These gamers were just about to break open another bottle of tequila.
The Big Moment
Just before 8 o'clock Colon, still wearing his #1 sticker, took up his spot on the sidewalk one last time. The Bossman invited Cahill to join him at the front of the line.
Inside the store, Colon and Cahill were all smiles. According to one of the home-care managers at the store, Cahill is a frequent customer at the Elston Avenue store. Peter estimated he's spent $75,000 at just that one store.
The two men had spent all week talking to each other via cell phone about which games to buy on release day. Colon picked up "Resistance: Fall of Man."
Cahill walked away with a 60GB PS3. According to Colon, he gave him $350 for his work. That, plus the $125 he spent in food, meant Cahill ended up paying about $1128 for his PlayStation 3.
A Grand Exit

Colon and his family left the Elston Avenue Best Buy at 8:22 a.m. with two 60GB PS3's and a 20GB model. Colon said he wanted to give someone else a chance at a more valuable 60GB console.
Ultimately the system was a consolation prize of sorts. While waiting in line, Colon's house had been robbed Wednesday morning. "They took basically any electronics: two laptops, my PlayStation [2], Xbox, a camcorder and extra cell phones. Money and credit cards too," he said. After this 63-hour experience, he hopes waiting for the insurance company to call won't be so difficult.
According to Marylou, as of Saturday night her husband still hadn't had a chance to try out his system. He'd been too busy sleeping.
The first thing Cahill did when he arrived Friday morning home was to reschedule a first class flight to New York he had that day. Then he set up his PlayStation.
“I feel a little bit like I bought people, but that’s okay because everyone made out,” he said over background explosions from "Call of Duty 3. “I’ve got my system. It’s really that simple. I met a nice guy and that’s really how it is. It worked out pretty well. for everyone.”
Colon agreed.
"I don't think he used me or I used him," he said. "In fact you could say we had the upper hand because we could have backed out right there at the end. I don't think it was a negative thing. It actually was pretty positive. We got to learn about his family and he got to learn about ours."
Colon said he and Cahill made plans to meet up for dinner sometime soon.
As per their original deal, the investment banker still owes him a PlayStation 3 game.









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Comments
Mon, 11/20/2006 - 18:05
[...] more: Chicago Best Buy utopia Permalink | Email this post | Leave a comment comments [...]
Wed, 11/22/2006 - 03:37
do these people have nothing else to do with their time in their lives?!
Wed, 11/22/2006 - 04:14
I'm curious.
Has anyone clicked on Angel's Craigslisting?
Wed, 11/22/2006 - 15:03
Maybe they don't know that PS3 drains same amount of power as 8 PS2 which is 380W. If you turn on the lights in of 12 floor slab block you get about 600W power drain.
Wed, 11/22/2006 - 16:51
Anyone have anything relative to say? Maybe something about the human connection all these people made rather than some spout about power consumption?
I loved the article. Everywhere you read about the bad things that happened, the shooting in Conneticut mentioned above, people getting trampled in California... but what you have here is an uplifting story about people brought together by a common goal and walking away with a positive experience despite the variables involved.
Well done
Wed, 11/22/2006 - 19:30
Really a very good article!
My compliments, about the story,
the photo's, and especially the
way of telling it, and keeping
the story flowing.
The utopia created by the gamers
is also uplifting and so positive.
If you keep writing on you'll have
within no time a lot of people
reading and commenting your stories
Tatiana
Wed, 11/22/2006 - 19:44
I thought that this article was pretty good. I definetely liked the two guys who said tech sucks but wanted to buy one and sell it. Way to fuel the machine you say you don't like for personal gain. Sort of like the Bush family making money off the nazi's only on a smaller scale.
Wed, 11/22/2006 - 23:03
I waited for a PS3 outside of Target around Green Bay,WI. I had about the same experiance, except no one took charge. I only waited 20 hours compared to their couple of days. We had a generator, a tent, a heater, 2 tvs with moded xboxs and enough food to last a week. The other guys who were waiting were nice though, and we set up some touch football in the parking lot. We all had tents and it was really just like sitting in someones basement.
Thu, 11/23/2006 - 09:44
hey there! Nice reporting. Just to add a little to your report, Though it was true that alot of people there were well organized, I realized the same as maybe you did. ALot of people were there to sellt he system and not buy it. Which is really sad given my case. I am a geek. So I came to show anime to other geeks. But the people who were camped out at the seven different places I showed at throughout the ciyt could give a flying fleep about what I was doing! *cries* Fortunantly, when I camped out at the same location for the 360, almost everyone there was going to play the system not buy it.
I will say what I was surprised about was that Angel had the same organization as a guy named Angelo did when we camped out for the 360! I commend him and the people who helped him for that!
I don't know what this says about the PS3. If I had camped out, I would have never sold it. Why didn't I buy one? Geekness aside, I have a job that I dun wanna lose. And also I don't like playstation very much.
That's for your report. It was very accurate as I was there to see the organization! I look forward to seeing more of your reports as well.
cheers
Rodrian from animefood....over and out
Thu, 11/23/2006 - 16:20
You guys are retards. Human connection... I Can't beleive so many people waited in line so lnog for such an expensive useless machine. GO SONY GO and GO BETA TAPES GO!!!
Fri, 11/24/2006 - 01:30
I'm sorry, but the fact that some of these people missed work just to buy a video game system indicates to me that they have more money than brains. Obviously they have more money than they need, since they missed paying days to wait on a cold sidewalk. Ridiculous.
Fri, 11/24/2006 - 07:30
i just want a wii because my family is right now going throught a rough time in our paychecks and i know they dont have enough money so i want a wii, thats basicially it
Fri, 11/24/2006 - 14:15
[...] http://www.methodsreporter.com/2006/11/19/playstation-best-buy-ps3-relea... [...]
Fri, 11/24/2006 - 16:30
ridiculous
Mon, 11/27/2006 - 23:55
I think that is awesome,a new video game,wow does it play any game or just ps3? well sorry cant chat i gotta go to my second job so ican buy my family groceries, enjoy your play(ed)stations
Tue, 11/28/2006 - 04:27
who exactly are all these nerds that let one guy run their lives? no bathroom breaks without permission and nametags? what??? if i want a playstation im cuttin in line, in front if i want, and there isnt a damn thing anyone can do to stop me.
Wed, 11/29/2006 - 15:20
This bossman sounds like a wanker. Nobody gets to leave or enter the line without his permission? Who died and made him king? Personally, if he tried to prevent me from entering the line I'd tell him where to stick it. Also, what the hell is up with letting people cut in line willy nilly? Are the rest of the people in line so browbeaten by this idiot that they won't speak up? This is one time where I advocate mob rule: one man, one rock.
Fri, 12/01/2006 - 22:42
If I could have, I would have camped out for the PS3. Not just to get the system, but to get the experience. I think it would have been a lot of fun to spend a couple nights with a lot of people who have the same interests. But, alas, it is not my fate to do so.
The Bossman was simply keeping order, that's all. If everyone did what they wanted, everyone would be paranoid about leaving. By coordinating where and when someone goes somewhere, everyone can be sure they've got someone backing them up :) It's genious plan, if I say so myself.
Thu, 12/07/2006 - 12:56
[...] www.methodsreporter.com/2006/11/19/playstation-best-buy-ps3-release [...]
Sat, 12/16/2006 - 05:23
First of all, Rudy and I are slightly misquoted. Also as far as not having a job. I started waiting out there on Tuesday night. So I only had to take off Wednesday and Thursday and seeing as I get two days off a week, I didn't lose any hours whatsoever. So yah! It was a great experience and by the way, the leader Angel was the one who took a dump in the parking lot and he tried to tell the group even though it was him.
Thu, 03/15/2007 - 23:27
um... buoni, realmente buoni luogo e molto utile;)
Thu, 04/26/2007 - 16:24
[...] by Brad Flora, Matt Bigelow and Jing Zhou on the Methods Reporter. [...]
Fri, 07/20/2007 - 13:06
[...] So what brings people to The CRM? If you take a look at the bottom of any page, you can see a list of the most commented, most viewed, and most emailed posts. This will quickly lead you to the best and most popular articles. Coming in at number one is a story about the Playstation 3 release, with a staggering 72,160 views. I can only imagine that the writers of this story have cashed in a nice amount from ads over the months. Brad mentioned that The CRM has seen days with over 10,000 unique visitors, which I believe has a lot to do with this type of content. The fact that The Chicago Methods Reporter goes out into the real world and brings back fresh content for readers gives the readers a reason to come back. I can only imagine that if more content was constantly published on the site, traffic would be booming. [...]
Sun, 12/02/2007 - 07:25
see its pointless to do this when you can preorder and just walk straight in, pay the balance, walk out again. plus your garunteed a console.
Tue, 01/22/2008 - 19:48
[...] 20 fiercely individualistic geeks submit to tyrant rule in the name of video games. [...]
Sat, 02/23/2008 - 03:02
Pre ordering is definately the way to go
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